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Services Contract & Billing Lead

Location: Islamabad, Pakistan
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Description

Company Overview:

 

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

 

Position Overview:

The Services Contract & Billing Lead plays a crucial role in ensuring the accurate and efficient execution of billing processes associated with projects outlined in Statements of Work (SOWs). This position involves overseeing billing operations, coordinating with internal and external stakeholders, and maintaining detailed billing records to ensure seamless project execution.

The Services Contract & Billing Lead will be responsible for managing the end-to-end billing cycle, resolving discrepancies, and providing actionable insights to enhance billing efficiency. This highly visible role requires close collaboration with Project Managers, Account Managers, and Client Success Managers, ensuring compliance with contractual agreements and delivering exceptional service to internal and external clients.

 

What you’ll do as the Services Contract & Billing Lead:

Employees employed in the role of Services Contract & Billing Lead shall demonstrate attention to detail, strong analytical skills, and the ability to resolve discrepancies effectively.

The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • End-of-Month Billing: Ensure accurate and timely billing for services at the end of each month as per the SOWs.
  • Billing Coordination: Collaborate with Project Managers, Account Managers, and other stakeholders to gather and verify billing information.
  • Billing Tracking: Monitor project billing against budgeted amounts in SOWs, identify discrepancies, and coordinate with stakeholders to address them.
  • Billing Documentation: Maintain comprehensive billing records, including SOWs, Project Change Requests (PCRs), billing reports, and related documentation.
  • Billing Review: Review invoices monthly for accuracy, completeness, and compliance with contractual agreements and regulations.
  • Discrepancy Resolution: Investigate and resolve billing discrepancies or issues in a timely manner, working closely with internal teams and clients as needed.
  • Reporting: Generate and share regular reports on billing activities, including invoicing status, billing cycle metrics, and outstanding invoices.
  • Process Improvement: Identify opportunities to streamline billing processes and enhance overall accuracy.
  • Communication: Act as a point of contact for billing inquiries from Project Managers, Account Managers, and Client Success Managers, ensuring internal and external client satisfaction through timely and accurate responses

 

What you will bring to the team:

You are a meticulous and proactive professional with strong interpersonal and problem-solving skills. You excel in fast-paced environments and can effectively collaborate with diverse teams to ensure seamless billing operations.

Education:

  • Master’s degree in management, business, IT or related field (preferred for candidate based in Pakistan).
  • Bachelor’s degree in accounting, finance, or a related field (preferred for candidate based in the US).

Experience:

  • Proven 3 to 5 years of experience in service billing, accounting, or financial analysis roles.
  • Strong understanding of billing processes, financial principles, and accounting practices.

Skills:

  • Proficiency in accounting software, spreadsheets, and billing systems.
  • Exceptional attention to detail and accuracy in data entry and analysis
  • Strong communication and interpersonal skills for effective collaboration.
  • Ability to prioritize tasks, manage deadlines, and work efficiently in a dynamic environment.

 

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our employees, including health insurance coverage for parents, spouse, and children, life insurance, pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. 

Shift Timings: 7:00 P.M to 4:00 A.M (Pk time)


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